Privacy Policy

Who we are

We are Help-U-FiXiT and our website address is:


As visitors leave comments on the site we collect ant data they might enter in the comments form and also visitors’ IP addresses and browser user agent strings, to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


In the process of uploading images to this website, users should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on this website.


If users leave a comment on our site they may opt-in to saving their names, email addresses and websites in cookies. These are for their convenience so that they do not have to fill in their details again when they leave further comments. These cookies will last for one year.

Every time users visit our login page, we will set a temporary cookie to determine if their browsers accept cookies. This cookie contains no personal data and is discarded when they close their browsers.

When users log in, we will also set up several cookies to save their login information and their screen display choices. Login cookies last for two days, and screen options cookies last for a year. If users select “Remember Me”, their logins will persist for two weeks. If they log out of their accounts, the login cookies will be removed.

Each time users edits or publishes an article, an additional cookie will be saved in their browsers. This cookie includes no personal data and simply indicates the post ID of the article they just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about users, use cookies, embed additional third-party tracking, and monitor their interaction with that embedded content, including tracking their interaction with the embedded content if they have accounts and are logged in to those websites.

Who we share your data with

When users request a password reset, their IP addresses will be included in the reset email.

How long we retain your data

If users leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (however they cannot change their usernames). Website administrators can also see and edit that information.

What rights you have over your data

Users who create an account on this site, or have left comments, can request to receive an exported file of the personal data we hold about them, including any data they have provided to us. They can also request that we erase any personal data we hold about them. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

SolutionCentres Organisation